Refund Policy
We will accept returns on unused referee products (excluding washed
or worn products) within 15 days of purchase. We will be happy
to exchange the returned referee products or refund your money. Shipping
and handling charges are not refundable. Sorry, we do not
offer returns or refunds on whistles.
Exchange Policy
We will be happy to exchange items within 15 days of purchase
that happen to be the wrong size, color, style, etc. Shipping
is the responsibility of the customer in both sending the
items back to us, and receiving the new item. Shipping charges
will be charged on the credit card used in the original order
when the new item is shipped.
Please print the first 12 digits of the credit card that was used for the original purchase with your return for expedited processing of you exchange.
Please use care in sending items
back to us. Shoe boxes must be re-boxed or wrapped to be accepted for a return.
We cannot accept damaged items such as a hat being crushed in transit.
We will not accept returns in a manufactures box, i.e. shoe box, if the box is taped or destroyed in any way. We recommend wrapping shoe boxes in a paper bag or placing them in another box.
Thank You!
Non-refundable Products
Any item that has been washed or worn or used may not be returned.
Defective Products
If you believe an item is defective, please mail it back
to us, and if it is determined
that the product is defective, we will exchange the item for
you.
Backorders
We always try to keep a full line of inventory of referee equipment, but there
may be times when a backorder is necessary. We ship backorders
as quickly as possible and we pay the additional shipping
and handling for a backorder. We use several carriers to ship
your orders. Our standard charge for shipping and handling
is $6.95. Using our online ordering form, you may specify
ground, 2nd Day, or overnight shipping. Sorry, we do not offer
COD orders.
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